HIPAA compliant mail management for healthcare organizations | Stable

Trusted by healthcare

Transform mail into automated workflows

Stable digitizes every piece of mail for your healthcare organization, automatically routes it to the right team, and pushes it into the software you use every day.

Eliminate manual mail processing

Stable provides healthcare organizations with instant digital access to payer mail, regulatory notices, and more, complete with AI-summaries.

Scale mail management operations

Stable's mailroom automations for healthcare instantly deliver mail across an HQ, network of clinics, or telehealth operations.

Count on the security healthcare requires

Stable is HIPAA-compliant and SOC 2 Type II certified, offers BAAs, and a full audit trail that satisfies finance, compliance, and payer-dispute reviews.

You can count on Stable

Smarter mail workflows for healthcare

Join the growing list of healthcare and health tech companies using Stable to scale complex mail operations without compromising compliance or care.

Take a tour

  1. Get a virtual address
    Pick a premium business address to centralize mail handling for every clinic or telehealth operation. Multi-address support included.

  2. We receive and digitize your mail
    We receive all of your mail at your new address and process it at our in-house facilities. It’s scanned and uploaded to your Stable platform within one business day.

  3. Manage your mail online
    From payer correspondence to compliance notifications, act on your mail from anywhere. Automate mail routing, collaborate with colleagues, and be alerted to urgent actions.

Works with the tools healthcare already runs on

Epic Systems
Oracle Health
Meditech
eClinicalWorks
CentralReach
Rethink
Hi Rasmus
Theralytics
Salesforce
QuickBooks
Stripe
Google
Dropbox

Built for behavioral health and ABA, too

Behavioral health and ABA operators have some of the heaviest payer-mail workflows in healthcare. Stable is built for it.

Centralize mail access

Whether you run one HQ or dozens of sites, Stable consolidates all of your mail into one searchable platform.

Stop chasing paper

Stable automates intake so teams like billing, clinical, and ops can stop triaging the mail and focus on the patient experience.

Skip the bank runs

Stable keeps cash flowing by electronically depositing checks across multiple accounts and multiple entities.

Security healthcare can trust

Stable is backed by enterprise-grade security and compliance built to protect your mail at every step.

Certified & compliant

HIPAA-compliant and SOC 2 Type II certified. BAAs available for custom plans.

Encryption & access controls

Mail data is encrypted, access is permission-based, and every action is logged for auditing and accountability.

Reliable infrastructure

Built to process thousands of documents daily, complete with backups, uptime guarantees, and performance monitoring.

Frequently asked questions

Does Stable sign Business Associate Agreements (BAAs)?

Yes — BAAs are available for all custom plan customers. Stable is fully HIPAA-compliant and SOC 2 Type II certified on every plan.

Can Stable integrate with our EHR or practice management software?

Yes. Stable integrates with Epic, Oracle Health, eClinicalWorks, Meditech, CentralReach, Rethink, Hi Rasmus, Theralytics, and any other tool via our open API and webhooks. We can push data extracted from paper mail directly into your system of record.

Does Stable handle payer mail like EOBs, prior auths, and denials?

Yes — payer correspondence is one of the most common use cases on Stable, especially for behavioral health and ABA operators. Every piece is OCR'd and auto-routed to your billing, RCM, or clinical team based on rules you set.

Can mail be segmented by team (clinical, billing, RCM, compliance)?

Yes. Permissions and routing rules ensure the right team sees the right mail — and only the right mail. Rules can be based on sender, keywords, document type, or destination location.

How does Stable support multi-entity or multi-location operations?

Stable centralizes mail and check deposits across every entity, clinic, or hospital location. Each entity has its own banking destination, and our multi-entity check deposit feature routes checks automatically. Premium business addresses are available in major markets across the country.

How does Stable ensure readiness for audits, legal defense, or payer disputes?

Every document Stable processes is stored with a complete audit trail — including who accessed it, when, and what action they took. Electronic check deposits are logged with bank account activity and confirmation receipts. Audit, payer dispute, and compliance review prep is built in.

Switching to Stable is easy

Our AI-powered change of address process makes the transition seamless.